Retail IT services focus on achieving higher efficiency in business operations and creating a truly customer-centric experience for digital and physical sales channels. With over 10 years of domain experience, our retail IT consultants offer custom software solutions to the entire retail ecosystem.
Our Expertise
Our portfolio for the retail industry has grown to include:
- Supply chain collaboration platform for a 100+ store retailer
- Sales analysis system for a multinational FMCG corporation
- Extensive expertise in e-commerce services
Your company and project may be the next.
Software Solutions We Provide
Customer Experience
As consumers expect a truly omnichannel experience, we help brands provide consistent and personalized service – before, during, and after a purchase. Our CXM solutions reflect the industry’s current mindset and support integrated experiences across consumer touchpoints – web, POS, mobile, click & collect, and social.
- CRM and Marketing Automation: Develop personalized and lasting relationships with complete, actionable customer data.
- Loyalty Programs: Implement customer retention strategies through CRM-powered management of loyalty schemes across in-store, web, and mobile channels.
- In-Store Experience: Bring next-gen technologies to your physical outlets, including integration of POS terminals and mobile devices.
E-commerce
We deliver scalable solutions that meet consumers’ requirements, facilitate enjoyable and secure shopping experiences, and supply operational analytics for marketing and sales.
- E-Stores: Build virtual storefronts with slick online catalogs for 500,000+ SKUs.
- Online Shopping Cart: Enable secure transaction processing with a broad selection of payment gateways.
- Integration: Connect your e-commerce module with the entire lineup of enterprise systems (ERP, CRM, back office, and more).
- m-Commerce: Offer mobile shopping for consumers across various devices.
Supply Chain Management
We enable real-time visibility into every stage of the supply chain, from manufacturing to checkout.
- Supply Chain Management: Automate your buying and selling processes covering inventory management, store operations, and financials.
- Private Label Product Management: Manage relationships with manufacturers and monitor products throughout their lifecycles.
- Trade Promotion Management: Gain complete control of planning, execution, and analysis of trade promotions at every outlet.
- E-Collaboration: Facilitate remote collaboration between buyers, vendors, and private label manufacturers.
- Enterprise Mobile Apps: Empower your staff with role-specific mobile solutions for real-time access to work-critical functionality.
Data Analysis and Business Intelligence
We help you make informed decisions based on rich analytics sourced from your IT ecosystem and customer touchpoints.
- Data Warehousing and Master Data Management: Create a single version of truth by cleansing and integrating your data from multiple distributed sources.
- OLAP Cubes: Handle careful combinations of relevant metrics on customer behavior, inventory, operations, finance, and more from the required standpoints.
- Reporting UI: Provide users with interactive reporting dashboards tailored to their roles.
- Predictive Analytics: Tap into customer trends and demand forecasts with meaningful data.
Our Capabilities
Our technological competencies cover the full cycle of retail software development services:
- Platform-based implementation
- Custom development
- Redesign of enterprise systems
- Maintenance
- Support
These services are delivered by on-demand, scalable teams of ideators and practitioners, including business analysts, software consultants and engineers, graphic designers, and quality assurance professionals.
Our strategic relations with technology leaders open extra opportunities for us and ease implementations for our customers.
